Help Center
Find answers to your questions or get in touch with our support team.
Buyers FAQ
1. Browse products or use search
2. Click "Contact Supplier"
3. Chat or send RFQ (Request for Quotation)
4. Agree on price, MOQ, and terms
5. Pay securely via escrow or bank transfer
2. Click "Contact Supplier"
3. Chat or send RFQ (Request for Quotation)
4. Agree on price, MOQ, and terms
5. Pay securely via escrow or bank transfer
We support Escrow, T/T, L/C, PayPal (for samples), and crypto (USDT) for verified users.
MOQ is set by each supplier. You can negotiate lower MOQs with verified manufacturers.
Once shipped, you’ll receive a tracking number via email and in your dashboard.
Sellers FAQ
Go to Seller Dashboard → Add Product. Upload photos, specs, MOQ, and pricing.
Submit business license, factory photos, and certificates. Verification takes 1–3 days.
No fees to list. We only charge a small commission on successful orders.
All buyer messages appear in your Messages inbox with instant notifications.
Still Need Help?
Our support team is available 24/7 via live chat, email, or phone.